Service and Repairs

Our commitment to quality service begins with your first interaction with Moses Jewelers; it continues forever!


For your maximum convenience, Moses Jewelers is pleased to offer financing through our exclusive Moses Card. The Moses card is a simple and straight-forward monthly payment plan with NO INTEREST for up to ONE YEAR. Or, you may choose to establish a revolving line of credit with no annual fee and low monthly payments.

Call 800-533-0622 for more information.


Appraisals are provided for jewelry pieces purchased from us.

In addition, we provide Insurance Replacement Appraisals, Fair Market Value Appraisals and other valuations on all of your jewelry. For insurance coverage purposes, if you haven’t had your jewelry appraised in the past 5 years, we recommend you have it updated and documented today.

For additional information, call 724-283-2776.

Quality Service

To best maintain the brilliance of fine jewelry, have it cleaned semi-annually by a trusted professional. At Moses Jewelers, we brighten and check all diamond and gemstone jewelry forever, free of charge. As you wear and enjoy your jewelry, we invite you review our Caring for Fine Jewelry information.

Return/Exchange Policy

The 3 R’s of Customer Service!

Within 30 days of your in-stock purchase, if you are not completely satisfied: Moses Jewelers will REPAIR, REPLACE, OR REFUND your money, happily and with no questions asked!

Special orders are handled on an individual basis.

We provide free estimates for all repair work, as requested.

Jewelry Repairs

Perhaps it is an heirloom piece or something you prefer to have fixed before the giver knows it’s broken. Whatever the case, your jewelry will be handled and repaired as if it were our own loved ones’ treasured pieces.

Our experienced goldsmiths are able to work on all precious metals and gemstones. Using the latest tools and high-tech equipment ensures precision jewelry repair and restoration. Our services include:

  • Ring sizing and polishing
  • Diamond and gemstone setting, tightening and prong repair
  • Metal working, including refinishing and rhodium plating
  • Laser repair service on vintage and precious gemstone jewelry
  • Precision engraving
  • Pearl and bead restringing
  • Polishing of worn or damaged gemstones
  • Professional jewelry inspection and brightening – FREE ALWAYS!

Watch Repairs

From a complete overhaul of your favorite cherished watch to replacing batteries (often while you wait), Moses Jewelers can help keep you on time. We recommend your watch mechanism be cleaned and serviced every 3 – 4 years for optimum performance. Our services for most brands include:

  • Watch battery and band replacement
  • Quartz tune-ups
  • Mechanical watch repair and servicing
  • Sizing watch bracelets
  • Crystal replacement
  • Diamond bezel and dial replacement
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